How to own a car without buying it

Top automakers Hyundai, M&M and Skoda are offering brand - new cars on rent without any down payment. For example, Hyundai is leasing the Creta's base version for Rs.17,600 a month for five years, compared to a down payment of  Rs.2.73 lakh and monthly EMIs of Rs.18,900. The customer can also buy the car or return it prematurely for a certain amount. The idea, industry insiders say, sits well with consumers who seek hassle - free usage, fixed maintenance costs and zero resale risk. Car sales have hit an 18-year low, forcing automakers to pause production

cx not only includes capturing actionable insights, but also devising & implementing business strategy. With the fall in passenger vehicle sales to 20.6% in May’19, most in 18 years & industry being forced to cut down its production by 7.97% across segments .The Indian Automobile Industry is moving to a vehicle leasing model keeping in mind its millennial customer base & their buying behaviour. One such example is the Automaker Hyundai who launched Subscription plan for their vehicles with a flexibility of changing the model whenever you want. Others diving into this business model are Mahindra Skoda & Fiat Takeaway - to devise CXstrategy / business strategy by gathering insights from each touch point of customer journey from presales evaluation to post sales service thus overall customer Experience importance of CX .